Monday, December 21, 2009

Computer Support

computer support
A computer support consultant is a seasoned consulting role which involves contract programming and system administration. Quite a tedious job, a computer support consultant is basically hired on a contract basis and usually the consultants are experts in computer administration and dealing.

Functions

The basic concept behind hiring computer consultants is to fit into the role of the expert and get services which are otherwise not found in the employees of the company. This skill of the consultant is hired by the companies to fill in the gap and ensure smoother functioning of the company.
The computer support consultants are required to train the employees in the company who have been hired on a permanent basis. The whole idea is to train the permanent employees in such a way that they will take over the services rendered by the consultant after the training process is over.
After the underlying issues are resolved by the computer consultant, the contract usually expires. The contract can be renewed if there are other areas or department in the company which have similar issues. Otherwise the consultant leaves the company.

Prospects

While this whole process is also a learning curve experience for the computer support consultant, the consultant can earn more money in the process. The difference between a permanent employee and a consultant is that while the former has a job wherein years might be spend on a single project.
It is a reliable and less-demanding job as compared to a consultant's. Because the latter have contracts of up to 3 months or even lesser and will have to apply for jobs every few months. The chief criteria to be qualified as a computer support consultant are to possess good and specialized skills which qualify the person to be a hired giving expert advice to companies.

Tuesday, December 15, 2009

Nokia Booklet 3G in Microsoft Operating Sytem

The Nokia Booklet 3G is here with a bang. It was released around the time when the Microsoft Operating System, Windows 7, was launched. The Nokia Netbook comes loaded with Windows 7 and this has been done deftly keeping in mind the release of Windows 7. It comes at a subsidized price, $299 with an added 2 year data plan from telecommunication giants, AT & T and has been made available at all Best Buy stores across the U.S.. This announcement from the Finnish phone maker comes with a relief for customers. When the product was first disclosed in September, it was priced at an astonishing $820. This was quite an exorbitant sum as Netbooks comes for less than $500 these days.
One can also notice that Nokia has a tie-up with AT&T for a two-year service agreement which gives more feasibility to the subsidized price. There are offers coming from Best Buy as well. It plans to come up with the unique 'Walk Out Working' scheme, which will enable the customer to get his product activated and working before he leaves the store. For anyone who purchases the Booklet 3G, sales associates will configure and activate the Netbook. Nokia has kept the screen size at 10.1-inch and its Netbook has almost all the features that are available on Netbooks. It has an Atom processor, a built-in GPS , a 12-hour battery life, an aluminum casing, 3G and Wi-Fi wireless capability and height and weight specifics of 1 inch and 2.5 pounds.
There are added features on the Netbook such as Nokia Music for PC and Nokia's Ovi Suite 2.0 which have been made quite proficient and compatible with the Microsoft Operating System as well. There is also an aggregator coming from the feeds from social networking sites such as Twitter, Facebook etc. with its Ovi Maps and Social Hub application. Customers can also get the notebook without the option of opting for the two-year service agreement from AT&T. This option, however, comes for the an unsubsidized price of $599.

Thursday, December 3, 2009

Tech Support Outsourcing

tech support
With the rapid expansion and advancement of technology in recent times, the need for good tech support services is on the rise. With new technologies breaking new grounds, there is the need to address the complex issues and problems related with them. While a lot of companies have internal tech support personnel in their companies to look into the problems, there are still a lot of organizations who take tech support from various BPOs or tech support services to address their issues.

There is a growing requirement for companies who specialize in providing tech support services. These services are often known as MSP's (Managed Service Providers). In the case of businesses having the need to provide technical support, outsourcing is the best option for them to provide with the ability to maintain a high availability of service. This is a result of the of high flow in call volumes during the day. There are a lot of businesses who are constantly in need of technical support assets, when they start outsourcing their needs then it becomes much easier for them to let their employees concentrate on their prime objective at work. In this way by outsourcing the work to tech support specialists, the company gets more productivity from it's own employees. They can also make use of specialized personnel whose technical experience can surpass the scope of the business, in this way giving out a higher level of technical support to the company's own internal workers.

Tech support is distributed and classfied into tiers as well. This is done keeping in mind the need to serve businesses better. How much or how importantly a business needs to organize tech support services in their companies depends on their ability to serve their customers. The multi-tier support has been created to get the maximum out of the best service support available in the market.

Wednesday, December 2, 2009

Email Account in Outlook Express

Outlook email account
A host of email clients these days give out software and applications to enable a user to create an email account apart from the regular web-based browsers. These email clients are supported by a host of software companies. Prominent among them is Microsoft. The software gaints has been developing excellent email clients and still continuous to do so. Its latest offering is the Windows Live Mail.

The Outlook Express was the email client created before the present one, but it still goes down well with a lot of companies. A lot of companies still deploy the Outlook Express to carry out the functioning of their companies and to enable smooth and unparallelled communication among its employees. The Outlook Express also serves the same purpose like all email clients, to send and receive emails. Creating a personal or a business email account is simple in the Outlook Express and can be created with no issues. There are some things to keep in mind while creating the email account and if these steps are kept in mind, it should be a smooth ride.

Firstly, one will need to create an email account. An old email account will also do. Next go to Start and choose Outlook Express from All Programs and select Accounts. At this point, choose the "Mail" tab in the Internet Accounts window. Now click Add and then click Mail from the side menu. Next up, the user will have to enter a lot of information. Enter name in the Internet Connection wizard, email that one wishes to use and the sever information (contact ISP for information if unsure). Click Next as you endure all these three points. Finally, enter the email account name and password in the next window, this can also be accessed through the ISP or the control panel. Click Next for the final time and then on Finish.

With the completion of the last step and after the task following it, the Outlook Express email account has been created. Remember to follow the above manual with absolute accuracy and stick to the basics listed in it. A user should have no problem creating the email account for further use.

Monday, November 30, 2009

Features in Kaspersky Anti- Virus support

antivirus support
A lot of features have been incorporated in the antivirus support software rolled out by Kaspersky. One of them is the Startup Scan. It comes along with an updateable database.It allows instant automatic updates. This is enabled through the Kaspersky Security Network.
There is further reduction of the Anti-Virus support database update size available in the Differential update which comes along with the package. Another feature in the antivirus support is the Script-Checker with Internet Explorer GUI plug-in. There is a way to identify and clean-up Critical areas which is made available to the user through the Scan Critical Areas Task.
It falls under the category of a "New Scan Hope". It also has the Scan Starup Objects. And as the name suggests, the user can have a full control of the task execution. Another important feature is the Ban-list of blocked computers by IDS subsystem. It comes with the un-block feature.
The features of Kaspersky Anti-Virus support is to basically help in facilitating identification of security breaches and also to keep a check on time reduction when it comes to protecting the computer from new security risks. It is a good anti-virus support pack and can also shield itself from malware,which has the ability to disable it, when a user information is not available and Kaspersky utilizes the lab to promote and further its security products. This keeps a check on the computer from corrupt and malicious threats.

Anti Virus Support from Norton

A host of new features were added in the Norton Antivirus 2004 version when it was released. It was well equipped to tackle and maintain a fool-proof image to provide the best antivirus support for its times. However, the scenario is very different now. It added spyware, adware and keylogger protection when it was released and made it stand apart from the previous versions. But critics found that the added features not viable enough. One significant glitch was its inability to confront and subdue spyware infections. Norton antivirus support software could not detect some spyware and a user had to manually remove these infections.
However, there was a spam filtering feature in the Norton antivirus support 2004 version which came with a flurry of spam rules. It was called Norton AntiSpam and could not be edited. It resulted in users having to make their own spam descriptions. The renewed spam filtering feature consolidated with applications like Outlook, Outlook Express etc. giving the option to users to tag e-mails on the go. These mails were set apart by default. It gave a whopping 94 % detection of spam messages.
Another new addition to the Norton antivrus support version 2004 was product activation. Users were given 15 days to activate their copies after they installed the product into their computers. However, the product would become invalid after the grace period.

To know More About:Antispyware Download

Thursday, November 26, 2009

Antispyware Download

Most spyware can be generally harmless, but in the worst cases it is capable of gathering all your private details like bank account numbers etc. which can enable crooks to steal your money and identity. Although, the antispware support software designed was meant to gather information about the user, it can also have adverse effects. Therefore, it is necessary to install an anti-spyware support and shield yourself from such heinous acts that could be set on you. Its an easy and simply process to install the software in your system, and wouldn't cost you a penny either.
The most highly rated anti-spyware support that can be downloaded freely are Avast! Ad-Aware and Spybot Search and Destroy. Once the program is downloaded, one would be able to see an installer on your desktop or in your designated downloads folder. Double-click on the icon and confirm to install the software. Next, make sure that you follow the steps on the screen, confirming that you agree to the terms and conditions.
The system will do the rest. Finally, keep in mind Run the anti-spyware support software once a week to keep your computer clean. Do it on a weekly basis, at regular intervals, and all problems related to spyware will be a thing of the past.

To know More About:Norton Antivirus Support

Wednesday, November 25, 2009

Upgrading an Operating System

It is always important to keep in mind to make a quick check on the hardware available in a computer before a user makes an operating system upgrade. Newer operating systems need higher processing power to function and operate. The old devices in an old computer will not be able to support some applications in the new operating system.

For the operating system upgrade, a user will have to insert the Upgrade CD into the CD ROM. This will immediately start processing the upgrade. Remember to select the Upgrade option and not the Fresh Install option when asked for. When there is a prompt on the selection of the File System, it is always suggested to choose the existing file system then opting for a new one. The operating system upgrade will gradually get processed by itself.
Once the upgrade is completed, the next best thing to do would be to quickly check if all the applications are running. In case a particular application refuses to run, then simply uninstall it and reinstall it back again. After the operating system upgrade has been enabled without any glitches, then check if any hardware device is functioning properly or not. If any device fails to respond, then use the specified driver to install the hardware back again.

At any point, if a user encounters any complication in installing or reinstalling applications or devices, then help can be sought from the application vendor's or the computer manufacturer's website.

To know More About:Samsung Operating Systems

The Four new Operating Systems from Samsung

Word have been doing the rounds that Samsung has been thinking of dropping its Symbian and Windows Mobile operating systems. However, these rumors has been put down by Samsung with an iron hand and subsequently, it released a report saying that it was never in its interest to make any changes whatsoever in its strategy to support multiple open operating systems. The report was based on an official press release issued by the company on this issue.

It is noteworthy that Samsung has named its new operating system, Bada, but it is not certain how much effort and commitment they have incorporated on the new operating system. The company at present utilizes the operating systems of the Symbian, Google Android, Windows Mobile, and their new operating system Bada. From all of these, Google Android is the most previleged with permanent status in it's lineup. Samsung has also clarified, of late, of their direct involvement with Microsoft and also with the Symbian Foundation. In this way, it has calmed down the nerves of many disappointed Symbian fans.

Also, the Bada operating system is an open source operating system that shares the same advantages of the Linux OS in terms of adaptability and reliance on contributor inputs. A suspected Samsung Bada phone's images have been leaked leading to further concerns that the company will now concentrate solely on the Android and Bada. While speculations regarding the validity of this rumor are rampant, many doubted the claim as such a move is bad for any company.

To know More About:Upgrade Operating System

Tuesday, November 24, 2009

Operating Systems Upgrade

Operating System is one of the chief fundamentals on which a computer functions. They are also frequently updated and everytime newer and fresher version are launched by various software companies. Prominent among the operating systems clientele is Windows and recently it has launched its latest operating system, Windows 7. It had also previously in the past released a lot of other versions of operating systems like 95, 98, ME, NT, 2000 and XP. The XP is the most popular from all of them. Upgrading to the latest Operating System gives a user the liberty to use a host of the latest applications. An upgrade will also make the computer efficient in all it's functions and will also allow the user to be adept to the most recent of software applications to enable the user to accomplish certain taks with ease and make life a lot simpler.

However, it is noteworthy that, usually, the price of the full version of a new operating system is quite high. Most people tend to stick to an upgrade since it is a lot cheaper and works with the same intensity. The upgrade versions are available anywhere with big retails stores who have collaborated with the software companies to sell them. They come in CDs and can be bought at a cheap price and upgraded on a computer.

To know More About:Windows 7 features

Monday, November 23, 2009

7 Pleasing Windows 7 features

Today Windows 7 hits the GA or general availability milestone. That means that you’ll be able to pick up a PC with the OS pre-installed on it, or pick up a disc from your favorite virtual or bricks-and-mortar outlet. To celebrate, here are my top 7 favorite Windows 7 features.

1 - Performance boost
Without a doubt the top Windows 7 feature is performance. On every computer that from monster quad core rigs to humble netbooks, it is seen as a performance boost.
2 – Enhanced Desktop
With Windows 7, it is easier to work on desktop. It comes with three powerful features named Aero Shake, Aero Peek, and Aero Snap. The user who works on modem operating system often complaints about the hassle of juggling of too many windows. Aero peek helps the user by showing the desktop field in the right of the taskbar and displays the outline of the currently open windows, which is mostly the cause of chaos. It provides you with the power of X-ray vision which allows you to peer past all your open windows to the desktop. Point to the taskbar and it will reveal all your hidden icons and gadgets. You can check out for the two new related features that are Aero Shake and Aero Snap.
3 - 64-bit becomes the new default
A recent trend has given much leeway to the 64-bit version, and in the past three years or so, all new PCs have the 64-bit hardware. But with the introduction of Vista, the trend had shifted to mass adoption of the 32-bit version because the Vista could not handle the 64-bit version partition when it came to running programs and accessories like printers and scanners.
If you are working with 32-bit drivers then it will no longer work on 64-bit Windows 7. Now, you need to discard poorly supported hardware as it will no longer be usable.

4 - Improved troubleshooting tools
The Windows Troubleshooting is capable of diagnosing the common operating system related issues, thereby providing solutions to these problems. The new Windows 7 is able to resolve various common problems, so as to make you productive all the time.
The tool makes use of the built-in troubleshooter which carries the solution for different problems. Let us take an example to explain this, the issues related to your local printers can be resolved by using the printing troubleshooter. The troubleshooter provides help in removing the jobs which are clung in the print queue. Also, the problem related to the networked printers can also be resolved by using the printing troubleshooter.
No troubleshooter is perfect, but the work that Microsoft has done in Windows 7 will help many customers fix issues for themselves without having to resort to tech support or trawling the web for answers.
5 - UI improvements
Windows 7 allows you to customize more options than any previous versions of Windows. It allows you to take control over annoying pop-up system messages, and also you can home brew “search connectors” that lets you run web searches directly from Windows Explorer.
- It helps users find the applications and documents they want to work with
- Also once the user has found what they want, the UI fades into the background and allows the user to get on with things
6 - Touch support
Now, you can control what happens on your screen just by using your finger. You can scroll through web pages along with opening programs and launching applications with this simple-to-use technology.
Also, you can sort and resize photos in a more natural way. For all this, you should have the new Windows 7 operating system and a touch enabled monitor. For instance, any program which is compatible with the Windows operating system will now respond to your touch.
7 - XP Mode
XP Mode is a licensed copy of Windows XP with Service Pack 3 constituted in a virtual hard disk (VHD) that runs under Windows Virtual PC. With Windows XP Mode, you can run Windows XP within Windows 7. USB devices can be added and you can consistently access drives on the host Windows 7 system. What you should notice is that Windows XP Mode allows you to use Windows 7 by offering you a platform to use legacy hardware that is not compatible with Windows 7.

To know More About:Operating Systems Upgrade

Friday, November 20, 2009

Some Hidden Facts While Moving Windows XP to Windows 7

Companies are hoping to upgrade to Windows 7 XP, instead of going via Vista, could find Microsoft has it tough and costlier for them to upgrade to the new Windows.
Under Microsoft's planned enterprise licensing rules, businesses that get PCs before 23 April, 2010, with Windows 7 preinstalled can downgrade them to Windows XP, then later upgrade them to Windows 7 when they're ready to migrate their users.
But PCs purchased on or after 23 April can only be downgraded to Vista which is of no help for XP-based firms,It looks like Microsoft hasn’t made any announcements around timing for downgrade rights from Windows 7 to Windows XP yet. But Microsoft has many times discussed the six-month limit with and characterized it to him as a public policy.

We advise clients to wait 12 to 18 months after Windows 7 ships before adopting the new OS, so they can test compatibility of their hardware and software, as well as ensure their vendors' Windows 7 support meets their needs. But Microsoft's six-month downgrade restriction for XP means that the businesses that chose not to install Vista may have to rush the migration process. Or, they can spend extra money and enroll in Microsoft's Software Assurance program, which then allow them install any OS version at the price of the extra yearly fee per PC.

Companies could buy more PCs than needed by 22 April to essentially stock up on XP-down-gradable Windows licenses, but that distorts their purchasing costs. Or they could buy PCs as needed after April 23 and either live with Vista or Windows 7 on them perhaps allocating those systems as test units instead of regular production systems or buy XP licenses from retailers that still have them in stock.
Tracking which PCs have which downgrade rights in IT asset management systems, though, will be hard, Microsoft is sending mixed signals to XP-based customers, given that it will include a license for XP as part of Windows 7 Ultimate in what is called XP mode.

In XP mode, a virtual machine can run Windows XP in parallel to Windows 7. But this approach doubles IT's workload, as it must deploy and manage two OS per PC: Windows 7 and Windows XP.

XP mode will end up being used only for XP programs that can't work under Windows 7 (whether or not they're formally supported in Windows 7 by their vendors).
This is because many web programs are tuned to Internet Explorer 6, which Microsoft has essentially orphaned. Windows 7 will come with IE8, which has a compatibility mode for IE7, but not for IE6. And if IT retains IE7 in Windows 7.
Organizations needs to work through various other issues when figuring out its Windows 7 migration strategy.

One major issue is that Microsoft has yet to make public the details of its Technology Guarantee program or even say if there will be one that covers business purchases. The Technology Guarantee program gives free upgrades to Windows 7 on PCs bought after a certain time.

The other main issues that even if programs designed for XP or Vista run on Windows 7, that's no guarantee that the software vendor will support them on Windows 7. Some of the vendors are planning to ship Windows 7-oriented upgrades that IT must buy to get continuing software support.

To know More About:New Windows 7

Tuesday, November 17, 2009

Retail sales surge with the new Windows 7

Microsoft's most latest offering, Windows 7 operating system gets the better of Harry Potter to become biggest-grossing pre-order in the history of Amazon. It is worth is said to be even more than the most recent JK Rowling book, Harry Potter and the Deathly Hallows. Its launch is being seen to be surpassing everyone’s expectations. The order for demands still seems to be strong at Amazon even after its release date. Millions of computer users will be experiencing their first taste of Microsoft's latest operating system after Windows 7 goes on sale worldwide. The software giant is keeping high hopes on the launch, which aims to be a hit with PC owners and eradicate the problems suffered by its predecessor, Windows Vista, when it hit the market in 2007.

The Windows Vista came in for strong criticism when it was plagued with problems soon after its release, but signs are good for Windows 7 so far. Reviews have been largely flattering, and high street retailers say they expect strong sales of the software. PC World is offering customers the opportunity to get their hands on the upgrade and get advice on how to make the most of the software's new features. The makeover promises a host of upgrades and improvements for Windows users, which includes a more streamlined interface, better performance, and lowered power requirements, which means laptops with better battery life. It also brings into being new features that work with touchscreen displays, a step the company hopes will spur PC makers to create new computers and all-in-one systems that take advantage of the increasing interest in multi-touch interfaces inspired by mobile phones. The success of the new Windows 7 is being seen as important for Microsoft, which is putting in millions of dollars into an advertising campaign and other initiatives aimed at encouraging sales and awareness. Microsoft even plans to starts its own chain of branded shops to help bring sales of Windows 7 up and other products.

It is seen that the problem for Microsoft wasn't that products like Vista were not up to mark. It's just that the company failed to relate story well enough. However, Microsoft is not the sole company with heavy investment in making sure Windows 7 is a success. The face-lift is also very important for the wider PC industry, which has experienced a distinct slowdown in sales as shoppers have taken the option not to buy new computers during the recession. Certain manufacturers such as Hewlett Packard, Dell and Sony have seen a decline in sales that they are hard to reverse. They hope that Windows 7 will help consumers to buy new computers that will be better able to take advantage of some of the software's features. It is not likely that everybody will be rushing to buy. Most businesses are seen to take at least a year to test Windows 7 and make a decision on whether to upgrade, while consumer groups have given the impression that the public should remember the issues with Windows Vista, which proved to be incompatible with tons of add-ons such as printers and digital cameras when it went on sale in 2007. The software giant has toiled hard to make sure Windows 7 does not go through the same problems .

To know More About:Windows 7 upgrade
 

TECH SUPPORT

tech support