Monday, December 21, 2009

Computer Support

computer support
A computer support consultant is a seasoned consulting role which involves contract programming and system administration. Quite a tedious job, a computer support consultant is basically hired on a contract basis and usually the consultants are experts in computer administration and dealing.

Functions

The basic concept behind hiring computer consultants is to fit into the role of the expert and get services which are otherwise not found in the employees of the company. This skill of the consultant is hired by the companies to fill in the gap and ensure smoother functioning of the company.
The computer support consultants are required to train the employees in the company who have been hired on a permanent basis. The whole idea is to train the permanent employees in such a way that they will take over the services rendered by the consultant after the training process is over.
After the underlying issues are resolved by the computer consultant, the contract usually expires. The contract can be renewed if there are other areas or department in the company which have similar issues. Otherwise the consultant leaves the company.

Prospects

While this whole process is also a learning curve experience for the computer support consultant, the consultant can earn more money in the process. The difference between a permanent employee and a consultant is that while the former has a job wherein years might be spend on a single project.
It is a reliable and less-demanding job as compared to a consultant's. Because the latter have contracts of up to 3 months or even lesser and will have to apply for jobs every few months. The chief criteria to be qualified as a computer support consultant are to possess good and specialized skills which qualify the person to be a hired giving expert advice to companies.

Tuesday, December 15, 2009

Nokia Booklet 3G in Microsoft Operating Sytem

The Nokia Booklet 3G is here with a bang. It was released around the time when the Microsoft Operating System, Windows 7, was launched. The Nokia Netbook comes loaded with Windows 7 and this has been done deftly keeping in mind the release of Windows 7. It comes at a subsidized price, $299 with an added 2 year data plan from telecommunication giants, AT & T and has been made available at all Best Buy stores across the U.S.. This announcement from the Finnish phone maker comes with a relief for customers. When the product was first disclosed in September, it was priced at an astonishing $820. This was quite an exorbitant sum as Netbooks comes for less than $500 these days.
One can also notice that Nokia has a tie-up with AT&T for a two-year service agreement which gives more feasibility to the subsidized price. There are offers coming from Best Buy as well. It plans to come up with the unique 'Walk Out Working' scheme, which will enable the customer to get his product activated and working before he leaves the store. For anyone who purchases the Booklet 3G, sales associates will configure and activate the Netbook. Nokia has kept the screen size at 10.1-inch and its Netbook has almost all the features that are available on Netbooks. It has an Atom processor, a built-in GPS , a 12-hour battery life, an aluminum casing, 3G and Wi-Fi wireless capability and height and weight specifics of 1 inch and 2.5 pounds.
There are added features on the Netbook such as Nokia Music for PC and Nokia's Ovi Suite 2.0 which have been made quite proficient and compatible with the Microsoft Operating System as well. There is also an aggregator coming from the feeds from social networking sites such as Twitter, Facebook etc. with its Ovi Maps and Social Hub application. Customers can also get the notebook without the option of opting for the two-year service agreement from AT&T. This option, however, comes for the an unsubsidized price of $599.

Thursday, December 3, 2009

Tech Support Outsourcing

tech support
With the rapid expansion and advancement of technology in recent times, the need for good tech support services is on the rise. With new technologies breaking new grounds, there is the need to address the complex issues and problems related with them. While a lot of companies have internal tech support personnel in their companies to look into the problems, there are still a lot of organizations who take tech support from various BPOs or tech support services to address their issues.

There is a growing requirement for companies who specialize in providing tech support services. These services are often known as MSP's (Managed Service Providers). In the case of businesses having the need to provide technical support, outsourcing is the best option for them to provide with the ability to maintain a high availability of service. This is a result of the of high flow in call volumes during the day. There are a lot of businesses who are constantly in need of technical support assets, when they start outsourcing their needs then it becomes much easier for them to let their employees concentrate on their prime objective at work. In this way by outsourcing the work to tech support specialists, the company gets more productivity from it's own employees. They can also make use of specialized personnel whose technical experience can surpass the scope of the business, in this way giving out a higher level of technical support to the company's own internal workers.

Tech support is distributed and classfied into tiers as well. This is done keeping in mind the need to serve businesses better. How much or how importantly a business needs to organize tech support services in their companies depends on their ability to serve their customers. The multi-tier support has been created to get the maximum out of the best service support available in the market.

Wednesday, December 2, 2009

Email Account in Outlook Express

Outlook email account
A host of email clients these days give out software and applications to enable a user to create an email account apart from the regular web-based browsers. These email clients are supported by a host of software companies. Prominent among them is Microsoft. The software gaints has been developing excellent email clients and still continuous to do so. Its latest offering is the Windows Live Mail.

The Outlook Express was the email client created before the present one, but it still goes down well with a lot of companies. A lot of companies still deploy the Outlook Express to carry out the functioning of their companies and to enable smooth and unparallelled communication among its employees. The Outlook Express also serves the same purpose like all email clients, to send and receive emails. Creating a personal or a business email account is simple in the Outlook Express and can be created with no issues. There are some things to keep in mind while creating the email account and if these steps are kept in mind, it should be a smooth ride.

Firstly, one will need to create an email account. An old email account will also do. Next go to Start and choose Outlook Express from All Programs and select Accounts. At this point, choose the "Mail" tab in the Internet Accounts window. Now click Add and then click Mail from the side menu. Next up, the user will have to enter a lot of information. Enter name in the Internet Connection wizard, email that one wishes to use and the sever information (contact ISP for information if unsure). Click Next as you endure all these three points. Finally, enter the email account name and password in the next window, this can also be accessed through the ISP or the control panel. Click Next for the final time and then on Finish.

With the completion of the last step and after the task following it, the Outlook Express email account has been created. Remember to follow the above manual with absolute accuracy and stick to the basics listed in it. A user should have no problem creating the email account for further use.
 

TECH SUPPORT

tech support